The Crystal Cascade Empire Chandelier is an extraordinary and flawless work of art that will turn any home into a treasured space. Add glamour and shimmer to your décor with an impressive assortment of clear light crystal and a white gold framework that was inspired by the 17th century artisans. Brandishing a multi tiered of crystal facets and functional lighting, this space radiating lustre will make the immediate impact that many featured spaces require. It’s an inspiration design is highlighted by the seemingly sparkling or shimmering light throughout the silhouette of the white gold plated frame. Its ability to capture natural lighting and refract it to add an honest, yet illuminated ambiance to any room is what sets it apart from most. Clear light crystal pendants flow down the waterfall like contour providing a dazzling point of view from almost every angle.
With sparkling crystals and a white gold finished base, the Crystal Cascade Empire Chandelier ups the elegance factor wherever it is installed. It’s sizable frame would best be utilized in open spaces with high ceilings – making this the perfect option from grand entrance ways and featured living rooms.
Before sending anything to Grand Entrance Chandeliers, please contact our Customer Service team. We are often able to help solve the problem quickly via email.
If our Customer Service team determines that your problem qualifies under warranty coverage, you will be issued an RGA (Return Goods Authorization) number, and you will be provided with a return shipping label in order to return the product to Grand Entrance Chandeliers.
Prepare and pack the fixture appropriately for return shipping. If a defective item is not packed securely and packaged correctly, Grand Entrance Chandeliers will not accept the return.
Write your RGA number on the outside of the box.
Use the shipping label that was provided, to ship the package to Grand Entrance Chandelier’s location
A product that is returned to Grand Entrance Chandeliers but doesn’t qualify for warranty coverage, will be returned to the purchaser at the purchaser’s request; however, Grand Entrance Chandeliers will not be responsible for any shipping charges in this situation.
Grand Entrance Chandeliers warrants all of its products that they are to be free from defects in material and workmanship for a period of 12 months from the date of shipment, unless otherwise stated below.
What Does The Warranty Cover?
Our warranty applies against all defects in workmanship, assembly and materials used in the products. We'll repair or replace, at our sole discretion, any product that fails to operate due to a defect. We'll cover shipping both ways to get the repair or replacement taken care of for you. We do not cover any service, installation, or other third party fees associated with the defect.
What is Not Covered by Our Warranty?
The warranty does not cover:
Glass which has become damaged due to mishandling, improper installation or use, or resulting from extreme acts of nature.
Product finish which has faded, rusted, or pitted due to environmental factors.*
Light bulbs/lamps that have burned out (unless otherwise stated on the product page for LED fixtures).
Service, installation, or other third party fees incurred due to the defect.